Category: My Acer Media Laptop

Troubleshooting: Playing DRM Videos from Amazon

This is the second time this has happened.  I keep getting:

Sorry we were unable to stream this video.  This is likely because your flash player could not be updated.

I had just reinstalled my media laptop with Linux Lite OS (a flavor of Ubuntu), and I was trying to watch a video from Amazon.  It was one of the Prime Instant Videos.

To fix the issue, I followed McDougall’s instructions.  Basically, it was just installing the “hal” package and deleting the .adobe and .macromedia settings directories:

sudo apt-get install hal
rm -r ~/.adobe ~/.macromedia

Finally, I rebooted and retried.  It all worked fine after that.

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