Category: Amazon Instant Video

Amazon Prime Fix Again

We have enjoyed watching many of the Amazon Prime videos in the past.  Unfortunately, on the last few machines that I have rebuilt, they wouldn’t play.  It just said to upgrade the Flash Player.  The usual tricks didn’t work.

Update: I found a different but easier solution for Ubuntu 13.10. See this post.

Thanks to Ask Ubuntu and Aaron, I found the solution.  In summary, here are the commands that got the job done:

[sourcecode]
sudo apt-get install hal
sudo mkdir /etc/hal/fdi/preprobe
sudo mkdir /etc/hal/fdi/information
/usr/sbin/hald –daemon=yes –verbose=yes
rm -rf ~/.adobe
[/sourcecode]

Here are the steps…

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Troubleshooting: Playing DRM Videos from Amazon

This is the second time this has happened.  I keep getting:

Sorry we were unable to stream this video.  This is likely because your flash player could not be updated.

I had just reinstalled my media laptop with Linux Lite OS (a flavor of Ubuntu), and I was trying to watch a video from Amazon.  It was one of the Prime Instant Videos.

To fix the issue, I followed McDougall’s instructions.  Basically, it was just installing the “hal” package and deleting the .adobe and .macromedia settings directories:

[sourcecode]
sudo apt-get install hal
rm -r ~/.adobe ~/.macromedia
[/sourcecode]

Finally, I rebooted and retried.  It all worked fine after that.

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