Periodically, I use WebEx with work. It seems like it is just often enough to remind me that I didn’t make sure it was working since my last install.

Well, thanks to Russ Lowenthal, I found an easy fix to get it working.

Ask Ubuntu: How to I make Cisco WebEx work with 13.10 64bit?

Existing directory

Well first, he has you look for missing libraries in the config directory. The problem is, I had two of them already.

$ ls $HOME/.webex 
1124  1424  lastshareindex.bak

I just deleted the directory to start from scratch.

rm -r .webex/

I started a new WebEx from my browser. I just logged into the meeting and ended it. After that, I had just one directory there:

$ ls $HOME/.webex 
1424

As a side note, the Meeting Center opens at this point. I just can’t share my desktop or view someone else’s.

Finding Missing Libraries

Next, I ran this command to identify the missing libraries.

ldd $HOME/.webex/1424/*.so >>check.txt

I could have opened the check.txt with gedit or something like that. It was easier to use grep to find all of the “not found” lines:

$ grep "not found" check.txt 
	libgtk-x11-2.0.so.0 => not found
	libgdk-x11-2.0.so.0 => not found
	libXmu.so.6 => not found
	libXtst.so.6 => not found
	libjawt.so => not found
	libjawt.so => not found
	libXmu.so.6 => not found
	libpangoxft-1.0.so.0 => not found
	libXft.so.2 => not found
	libpangoft2-1.0.so.0 => not found
	libpangox-1.0.so.0 => not found

Then, I installed the apt-file program.

sudo apt-get install apt-file
apt-file update

Finally, I used it to search each of the libraries that were not found.

$ apt-file search libXmu.so.6
libxmu6: /usr/lib/x86_64-linux-gnu/libXmu.so.6
libxmu6: /usr/lib/x86_64-linux-gnu/libXmu.so.6.2.0
libxmu6-dbg: /usr/lib/debug/usr/lib/x86_64-linux-gnu/libXmu.so.6.2.0

Once I knew the libraries, I could use that to install them. Not each of these actually installed packages because some were dependencies.

sudo apt-get install -y libgtk2.0-0:i386
sudo apt-get install -y libxmu6:i386
sudo apt-get install -y libgcj14-awt:i386
sudo apt-get install -y libpangoxft-1.0-0:i386
sudo apt-get install -y libxft2:i386
sudo apt-get install -y libpangoft2-1.0-0:i386
sudo apt-get install -y libpangox-1.0-0:i386

I didn’t even have to reboot or even restart my browser. The next meeting worked fine and showed me the shared desktop.